Force.com Business Analyst
Domino Printing Sciences provides industrial printing expertise and reliable solutions to help the world’s manufacturers be sustainable and cut waste, while attracting, informing, and protecting consumers. Global manufacturers across the food and beverage, life sciences, personal care, agrochemical, and industrial sectors trust Domino to support them with innovative coding, marking, and digital printing solutions. Our products help ensure the success of manufacturers’ products by allowing them to create differentiated packaging, protect against counterfeiting, and ensure governmental and regulatory compliance. From best before dates on eggs, to serialised identifying codes on medicines, to batch codes on electronic components, to competition codes in confectionery, Domino helps to enable product safety, improved supply chain management, and brand protection.
About the role
The role of Force.com Business Analyst within the IT Department will be to identify process and system improvements to support our organisations requirements and best practice specifically but not exclusively relating to After Market Service, Customer Relationship and Product Management. The role will be at the centre of optimising Force.com, providing system administration, business analysis, design, development and configuration, with a particular interest in knowledge base and communities creation and management to help the business become better connected.
In this role you can also expect to investigate and resolve issues that are not covered by the MIS Service Desk Analyst or Salesforce Administrators, producing resolution documentation for the helpdesk knowledge base. We’ll be asking the Business Analyst to share their expertise in the form of supporting implementations and testing of new applications as well as contributing to process improvements projects and training courses for our Domino colleagues ensuring they’re suitability proficient in the use of company systems.
You’ll be an experienced Business Analyst with development experience of Salesforce Lightning, in depth knowledge of Force.com applications, data structures and processes relating to Knowledge Base and Communities. Understanding of the Salesforce development lifecycle and using sandboxes would be also beneficial.
You’ll have strong business partnering skills, with empathetic questioning and decisive analysis which is in turn translates into technical documentation in a business-friendly way. Naturally curious, you’ll be interested in acquiring and expanding knowledge of potential modules and systems, happy to delegate or work part of a team.
As well as a competitive salary, we offer training and development opportunities to progress your career with Domino. Join Domino and you will become part of an award-winning, global business and British success story.
Please click on 'Apply for this vacancy' below and you will be directed to a web form. You can also upload a copy of your CV on the web form. Positions may be at an advanced stage of the recruitment process and can close at any time.
Please click on 'Apply for this vacancy' below and you will be directed to a web form. You can also upload a copy of your CV on the web form.