Salesforce Business Analyst
Location: Global (Flexible)
Domino Printing Sciences provides industrial printing expertise and reliable solutions to help the world’s manufacturers be sustainable and cut waste, while attracting, informing, and protecting consumers. Global manufacturers across the food and beverage, life sciences, personal care, agrochemical, and industrial sectors trust Domino to support them with innovative coding, marking, and digital printing solutions. Our products help ensure the success of manufacturers’ products by allowing them to create differentiated packaging, protect against counterfeiting, and ensure governmental and regulatory compliance. From best before dates on eggs, to serialised identifying codes on medicines, to batch codes on electronic components, to competition codes in confectionery, Domino helps to enable product safety, improved supply chain management, and brand protection.
About the role
The role of Salesforce Business Analyst within the Group IT Department will be a hybrid role to manage projects and to identify process and system improvements to support our organisations requirements and best practice Force.com and associated third party products to support Sales, Marketing and Service Teams. The role will have focus on optimising Force.com, by providing system administration, business analysis, design, development and configuration, with a particular interest in Lightning, Pardot, Service Cloud, knowledge base and communities creation and management to help the business become better connected.
In this role you can also expect to investigate and resolve issues that are not covered by the IT Service Desk Analyst or Salesforce Administrators, producing resolution documentation for the helpdesk knowledge base. You will be asked to share your expertise in the form of new projects, supporting implementations and testing of new applications as well as contributing to process improvements projects and training courses for our Domino colleagues ensuring they’re suitability proficient in the use of company systems.
You are an experienced Salesforce Business Analyst with hands on project & development experience of Salesforce Lightning, in depth knowledge of Force.com applications and service cloud and process automation. Understanding of the Salesforce development lifecycle and using sandboxes would be also beneficial.
You’ll have strong business partnering skills, with empathetic questioning and decisive analysis which is in turn translates into technical documentation in a business-friendly way, skilled in supporting end users with the Saleforce platform. Naturally curious, you’ll be interested in acquiring and expanding knowledge of potential modules and systems, happy to delegate or work part of a team.
This can be a remote role, our European locations include; Cambridge and Liverpool (UK), Barcelona and Madrid (Spain), Porto and Lisbon (Portugal), Paris (France), Antwerp (Belgium), Utrecht (Netherlands), Frankfurt and Hamburg (Germany), Linköping and Timrå (Sweden). We also have offices in Chicago (USA) and Haryana (India). Candidates will need flexibility to travel on occasions as appropriate.
As well as a competitive salary, we offer training and development opportunities to progress your career with Domino. Join Domino and you will become part of an award-winning, global business and British success story. Please click on 'Apply for this vacancy' below and you will be directed to a web form. You can also upload a copy of your CV on the web form. Positions may be at an advanced stage of the recruitment process and can close at any time.
If you want to join a global expert industry company dedicated to investing in its people, its products and its future then apply now.
Please click on 'Apply for this vacancy' below and you will be directed to a web form. You can also upload a copy of your CV on the web form.