Domino Printing Sciences provides industrial printing expertise and reliable solutions to help the world’s manufacturers be sustainable and cut waste, while attracting, informing, and protecting consumers. Global manufacturers across the food and beverage, life sciences, personal care, agrochemical, and industrial sectors trust Domino to support them with innovative coding, marking, and digital printing solutions. Our products help ensure the success of manufacturers’ products by allowing them to create differentiated packaging, protect against counterfeiting, and ensure governmental and regulatory compliance. From best before dates on eggs, to serialised identifying codes on medicines, to batch codes on electronic components, to competition codes in confectionery, Domino helps to enable product safety, improved supply chain management, and brand protection.
About the role
As the Aftermarket Coordinator you’ll join an internal sales team with both sales and administrative responsibilities to deliver high quality customer service to our existing customers. Through a blend of sales and administration the team will be key to developing opportunities for sales which meet the needs of our customers, whilst also enabling the team to develop and achieve yearly sales target.
With guidance form the Aftermarket Sales Manager you’ll have the opportunity to build relationships with our existing customers, developing opportunities for incremental sales of service contracts, training and consumables. Through proactive telephone calls you will develop and grown an understanding of our customers’ needs and how Domino can support them. The customer insights you gain will contribute to the product pricing and customer discounts reviews that you’ll undertake, contributing to the department’s profitability, as well as further initiatives to grow the UK Aftermarket business. From time to time you will support in raising complaints on behalf of our customers and then managing the complaints through our internal processes.
This is a fast-paced varied role requiring tenacity and exceptional communication skills for someone who likes to be close to the heart of the business. Joining a team tasked with growing the UK aftermarket business you’ll be a proactive individual who thrives in a busy team, multi-tasking a variety of responsibilities whilst always maintaining a customer focus. We’re seeking a candidate with previous experience within B2B aftersales, consumable agreements or an office-based sales setting. Combined with the above experience, candidates who would be successful in the role will have excellent attention to detail, be confident with databases and methodical in their organisation. Equally, you’ll be someone who builds rapport easily, using your personable nature and curiosity to build effective relationship and to learn from others.
As a talented individual working at Domino you can expect a generous benefits package of not only a competitive salary and discretionary bonus scheme but also 25 days basic holiday (including the opportunity to buy or sell an additional 5 days), flexible working hours, an on-site subsidised restaurant, discounts on local gym facilities, a green car scheme, private medical insurance and continuous training and development opportunities to progress your career with Domino.
If you want to join a global expert industry company dedicated to investing in its people, its products and its future then apply now. Please click on 'Apply' and you will be directed to a web form where you can also upload a copy of your CV.
Positions may be at an advanced stage of the recruitment process and can close at any time.
Please click on 'Apply for this vacancy' below and you will be directed to a web form. You can also upload a copy of your CV on the web form.