Domino Printing Sciences plc, an autonomous division of Brother Industries Ltd, comprises of a group of businesses and brands, each with unique capabilities, targeted at industries utilising coding and printing. Our innovative technology sits within the production lines of some the leading brand manufacturers across the globe, enabling them to print product identification and other variable data - such as use-by dates and tracking codes – directly onto their products and packaging. Covering sectors as diverse as food and beverage, pharmaceutical and healthcare, chemicals, electronics, construction materials and automotive, our aim is to provide our customers with solutions tailored to the needs of their business, particularly where strict compliance obligations exist.
About the role
Feedback from our customers has confirmed the Global Service team of Domino Printing is well-respected, always aiming to deliver the highest quality outcomes. It is also our aim to be globally recognised as the best service provider in the industries we serve”. To get there, we will build upon the good practice of our current provision and develop a model of Advanced Services excellence fit for the future of manufacturing, processing and packaging. Our enterprise-wide global service strategy will differentiate our service offering to reinforce Domino’s position as a globally trusted expert in Coding & Marking.
As the Global Services Project Manager working as part of a focussed cross functional team, you will develop and lead implementation projects at global and local level to support the overall global service strategy through standardised business processes and change projects across Europe, Asia and the Americas.
As part of this transformation you’ll be pivotal in the implementation of continuous improvement by embedding service excellence. This approach will be delivered through robust data-driven project plans, identifying risks, improvements and tangible outcomes which will define global best practice, fundamental to the service group’s 3-year plan. Using Lean methodology, leveraging our existing technologies (ServiceMax, Salesforce) and the latest technology such as AI/AR to improve how we support and add value to our customers, you’ll drive direction, goals and delivery against the project plan, enabling the highest service outcomes for our customers.
We’re seeking a Project Manager who is experienced in delivering change within technical service operations, a B2B setting, coming from a background in the industrial capital equipment industry or similar. As a result, you’ll be familiar with the challenges and opportunities capital equipment suppliers face within these industries, with insights into how we can support our customers within a technical service world.
The role requires an experienced Project Manager with a Lean and or Prince 2 Toolbox who thrives in a fast-paced, delivery-focused environment. Suitable candidates will be skilled in producing technical documentation and building robust and creative project and change plans and delivering against them. You’ll be comfortable as both a leader and team member, with tactful influencing skills and the ability to be both inclusive and rigorous in your approach.
This role has a global remit. Flexibility to travel internationally is essential, with the post holder to be based at our head office in Cambridgeshire, UK or an alternative Domino site globally.
As well as a competitive salary, we offer a generous benefits package including 25 days basic holiday (with the opportunity to buy and sell), a discretionary bonus scheme, on-site subsidised restaurant, discounts on local gym facilities, Cycle scheme, Tech Scheme, Wellbeing initatives, as well as training and development opportunities to progress your career with Domino.
Join Domino and you will become part of an award-winning, global business and British success story. Our smart technology enables companies to print use-by-dates and tracking codes on their products no matter what the surface, how fast they’re produced, or where in the world they’re made. From eggs and soft drink cans to the cable in your walls and the medicines in your bathroom cabinet, you will find evidence of our success on products throughout your home. We’re continuing to invest in Research & Development in our commitment to bring new products to our customers.
Positions may be at an advanced stage of the recruitment process and can close at any time.
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