Ax-Series - Alert ID 1201 - High Viscosity

Problem description

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CAUSE

REMEDY

The make-up level is low.

Check the make-up level and replace the make-up cartridge if necessary:

The printer is in a temperature environment that is out of the specified range.

Measure the temperature of the environment. The operating temperature should be between +5ºC to +45ºC (42ºF to 112ºF). Move the printer to an environment that is in specification, or adjust the temperature of the environment.

The ink system valve is defective.

Contact your local support office.

The viscometer is defective.

Contact your local support office.