Ax-Series - Alert ID 41 - Ink Level Too High
Problem description

CAUSE |
REMEDY |
| The ink viscosity has increased, and extra make-up has been added to the ink causing the level to increase. |
Replace the ITM OR Remove the ITM, empty some of the ink into a suitable container and replace the ITM. Following local waste disposal regulations to correctly dispose of waste ink.
|
| Frequent flushing has occurred, either due to repeated start/ stop, repeated flushing or cleaning of the print head. |
Avoid frequent start/stop and shut down the printer before cleaning the print head. |
| The printer has been moved to a different location with the ink and make-up cartridges fitted. |
Shut down the printer and remove the ink and make-up cartridges before moving the printer. |
| The ink cartridge has not been fitted correctly. This has made ink from the cartridge overfill the ITM. |
Make sure that the cartridge is pressed flat against the ITM connector. |