Ax-Series - Alert ID 41 - Ink Level Too High

Problem description

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CAUSE

REMEDY

The ink viscosity has increased, and extra make-up has been added to the ink causing the level to increase.

Replace the ITM OR Remove the ITM, empty some of the ink into a suitable container and replace the ITM. Following local waste disposal regulations to correctly dispose of waste ink.

Frequent flushing has occurred, either due to repeated start/ stop, repeated flushing or cleaning of the print head.

Avoid frequent start/stop and shut down the printer before cleaning the print head.

The printer has been moved to a different location with the ink and make-up cartridges fitted.

Shut down the printer and remove the ink and make-up cartridges before moving the printer.

The ink cartridge has not been fitted correctly. This has made ink from the cartridge overfill the ITM.

Make sure that the cartridge is pressed flat against the ITM connector.