Ax-Series - Alert ID 1312 - Charge Detection Error

Problem description

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CAUSE	REMEDY
The printer cannot detect ink drops within the charge electrode due to a build of ink of the charge electrode.	Clean the print head and restart the printer. How to Clean an i-Pulse Print Head How to Clean an i-Pulse2 Print Head How to Clean an i-Pulse Duo Print Head How to Clean an i-Pulse RS Print Head
The ink jet is not modulating correctly.	Check the ink jet modulation and break-up within the charge electrode. If this is not visible contact the local support office.
Ink jet incorrectly aligned.	Check the ink jet alignment. How to Check i-Pulse Ink Jet Alignment How to Check i-Pulse2 Ink Jet Alignment How to Check i-Pulse Duo Ink Jet Alignment How to Check i-Pulse RS Ink Jet Alignment

The printer cannot detect ink drops within the charge electrode due to a build of ink of the charge electrode.

Clean the print head and restart the printer.

The ink jet is not modulating correctly.

Check the ink jet modulation and break-up within the charge electrode.

Ink jet incorrectly aligned.

Check the ink jet alignment.