Ax-Series - Alert ID 46 - Make-up Level Too High

Problem description

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CAUSE

REMEDY

The make-up cartridge is not seated correctly.

Shut down the printer, remove the MUM, empty some make-up from the MUM and refit the MUM. Or, fit a new MUM.

The vent is blocked.

Shut down the printer, remove the MUM, empty some make-up from the MUM and refit the MUM: 

Check the vent for any blockages, clean as necessary.

The printer has been moved to a different location with the ink and/or make-up cartridges fitted.

Shut down the printer, remove the MUM, empty some make-up from the MUM and refit the MUM.

In future, shut down the printer and remove both the ink and make-up cartridges before moving the printer.

The make-up level sensor calibration is incorrect.

Calibrate the make-up level sensor: