Ax-Series - Alert ID 563 - Gutter Stall, Prevented From Recovery

Problem description

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CAUSE

REMEDY

There is dried ink in the gutter.

Clean the printhead and gutter:

The printhead is dirty.

Clean the printhead:

The gutter airflow is low.

Increase the gutter airflow in small increments until the issue is resolved:

The gutter pump is defective, or there is a gutter vacuum leak.

Contact your local support office.