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UK - IT Systems Support

Location Liverpool, United Kingdom
Type of contractPermanent
Closing Date30/06/2022

About Us

Domino Printing Sciences provides industrial printing expertise and reliable solutions to help the world’s manufacturers be sustainable and cut waste, while attracting, informing, and protecting consumers. Global manufacturers across the food and beverage, life sciences, personal care, agrochemical, and industrial sectors trust Domino to support them with innovative coding, marking, and digital printing solutions. Our products help ensure the success of manufacturers’ products by allowing them to create differentiated packaging, protect against counterfeiting, and ensure governmental and regulatory compliance. From best before dates on eggs, to serialised identifying codes on medicines, to batch codes on electronic components, to competition codes in confectionery, Domino helps to enable product safety, improved supply chain management and brand protection.

About the role

This is an exciting role providing IT support for manufacturing systems at the Domino ink plants. The individual will be part of the UK IT team and will work closely with the Liverpool manufacturing teams, 3rd parties, and R&D functions. You will also work with those providing support for these systems in UK, China, India, and US.  Your work will include improvements to these systems and the selection/introduction of new solutions.

We operate with Windows devices (servers and PCs) and currently use VMWare on each of our sites.  As we introduce new systems or replace existing, we have a cloud first approach, expecting suppliers to offer us SaaS solutions or systems running on Azure/AWS.

Initially you will provide 1st/2nd line support for specific manufacturing systems, but your success will be demonstrated by ensuring that other global IT teams are trained and have the knowledge to provide that same support.

You will grow your understanding of data architecture to ensure that the business systems can operate effectively and accurately.

The systems need regular maintenance and you will work with colleagues to anticipate and reduce the risk of failures.

​​​​​About you

You will demonstrate that you can deliver a positive customer experience for Domino colleagues that you work with. You will have an understanding of the importance of system reliability and data quality to ensure that our ink plants are effective and can hit their performance targets. You will be expected to develop and support IT standards as a member of the UK IT team.

You will communicate with colleagues across the globe and will share knowledge and deliver training on the systems that you support.  You will build strong relationships with individuals and teams, both in Domino and at suppliers so that they can assist you in meeting your targets.  We will develop your IT and business analysis skills, grow your project management skills, and take on opportunities to deliver new solutions.

The role is ideally suited to an individual who wishes to extend their experience of business systems support and who has the enthusiasm to be a future leader of manufacturing system support.

Domino has a range of future opportunities for its employees and you can use your contacts to explore other areas touched by IT, such as digital marketing, R&D, sales, finance.

Background Checks

Due to the nature of this role the successful candidate will need background checks including a DBS check and 5 years’ employment/educational references - these will need to be completed before the successful candidate can start the role.

What you can expect

​​​​​​​As a talented individual working at Domino you can expect a competitive salary and a generous benefits package, including 25 days basic holiday (with the opportunity to buy and sell), a discretionary bonus, life insurance, medical insurance and access to the Green Car Scheme to name a few!

We recognise that flexible homeworking can be beneficial and at Domino we want people to feel able to own the way they work. For many of us this, this might be coming into the office most days, just a couple of times a week, or perhaps fortnightly. What’s important is that we enable you get the best from us and for us to get the best from you, whether that’s from your home office or on site, as long as we continue to collaborate and enable great outcomes for our customers.

We are a highly successful company, we’re large enough to offer career development opportunities yet small enough for your contribution to be readily recognised and rewarded.  Our culture is built on our core values, Collaboration, Listening, Expertise, Ambition and Responsibility. We think Domino is a great place to work and if you join us, you’ll find yourself part of organisation which really cares about their people, as well as offering challenging and rewarding careers.

Positions may be at an advanced stage of the recruitment process and can close at any time. 

Please click on 'Apply for this vacancy' below and you will be directed to a web form.  You can also upload a copy of your CV on the web form.
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