Ax-Series - Alert ID 612 - Ink Cartridge and ITM Incompatible

Problem description

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CAUSE

REMEDY

Incorrect ink cartridge type.

Check the printer's ink configuration and check the ink cartridge:

If the cartridge is the wrong type and ink from the cartridge has entered the printer's ink system, switch off the printer immediately and contact your local support office:

If the cartridge is the wrong type and ink from the cartridge has not entered the printer's ink system, replace the cartridge with a cartridge that matches the printer's configuration:

Incorrect ITM type.

Check the printer's ITM configuration and check the ITM type:

If the ITM is the wrong type, replace the ITM with one that matches the printer's configuration: