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Service, Support & Software Solutions

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SafeGuard & Domino Cloud

Many different factors come together in production and downtime cannot always be avoided. However, Domino attaches particular importance to offering highly available marking and marking systems. That's why we offer various SafeGuard service plans to meet your individual service requirements and budget requirements. From basic packages with included spare parts and on-site hours as well as discounts for technician training, to annual optimization visits, remote support via augment reality app and a 24/7 helpdesk – you decide.

The Domino Cloud is part of SafeGuard service plans and provides comprehensive protection for your primary and secondary coding systems. The cloud helps you maintain your Ax-Series, Gx-Series and Cx350i printers, as well as F-Series and D-Series laser systems, and prevent or resolve problems early with remote diagnostics, event alerts, and remote monitoring. Through the direct information path from your devices via our cloud to the Domino helpdesk, you can use support services much more efficiently and directly, which not least has a positive effect on your running costs.

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Machine Vision

Avoidable production scrap and costly product recalls are large and unpredictable cost drivers for companies. But mistakes can happen. Thanks to intelligent camera systems, however, marking errors can be detected at an early stage and production quality maximized in the long term.

With Domino's R-Series machine vision systems, you can inspect 1D barcodes, 2D Data Matrix codes, stacked or combined batch numbers for readability, quality and accuracy to meet international labeling requirements and minimize scrap and product recalls. This ensures that every code that leaves your factory is present and correct, freeing up the operator to focus on more important tasks.

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Domino Automation: Centralise your layout management

The Domino Automation coding automation software can be easily integrated into your manufacturing process as well as your ERP/MES systems. Not only does it make semi- or fully-automated job changeovers safe and easy, it also helps you reduce waste and drive sustainability initiatives while increasing productivity and efficiency:​

  • Design & manage print layouts in a single place thanks to universal user interface (HMI)​
  • Easy management of users & permissions​
  • Complete audit trail for managing production changes​
  • Domino Designer: Intuitive design software for fast creation & precise placement of print text

Need more information?

Contact us about our innovative and award-winning printing and marking solutions. Get in touch