Domino Stories

"Solving manufacturers' problems is key"
Richard Harris - Domino UK

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Channelling our expertise into reliable solutions

For more than 40 years, manufacturers the world over have trusted Domino to help them ensure their products are correctly coded for compliance, batch monitoring and traceability, and for direct-to-consumer promotion and engagement. By partnering with Domino, you’ll join the hundreds of thousands of like-minded manufacturers who rely on us to help maximise production, reduce waste, and add value to their business.

At Domino, we work with our customers to ‘Do more’. Here’s how they benefit:

More reliability

Domino’s reputation as a trusted partner is built on the quality and reliability of our solutions and the knowledge and expertise of our people. Ours is a partnership to depend on.

More control

Our manufacturing customers benefit from solutions, services, and tools that enable upstream and downstream supply chain visibility, brand protection against counterfeiting, production line efficiency improvements, direct-to-consumer engagement opportunities, and more.

More outcomes-focused

We don’t just look to sell technology, we look to build relationships, and so we focus on what our customers need to achieve to help their businesses grow their output, improve their performance and be more successful for the long term. We focus on those outcomes and work backwards from there to find the best solution for the customer, often co-developing solutions or providing flexible financial models to fit those goals.

More peace of mind

Our customers can depend on Domino’s fast and knowledgeable sales and technical support teams wherever they are in the world, including on-site support by locally-based service engineers, and remote diagnostics and support through Cloud tools and augmented reality-enabled video calling. The quality and reliability of our service engineering teams are what powers our industry-leading Net Promoter Score (NPS) ratings from customers.

More sustainable

We care about our impact on the planet, on our communities and our employees. Domino partners with customers to help reduce production waste and improve sustainability, including scientific testing of next-generation sustainable substrates to optimise printing and coding performance. We work with organisations such as Sedex and EcoVadis to maintain the high quality of our supply chain and are committed to supporting 6 of the United Nations’ Sustainable Development Goals.

Meet some of the people who make it happen

Whether we’re supporting your sustainability journey, protecting your brand, or helping you comply with legislation, you’ll find a team of empowered experts motivated to help you meet your business goals. In our behind-the-scenes vlogs, you’ll meet some of our talented team as they ‘do more’ for our manufacturing customers.

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Service & Support

We keep manufacturers moving by providing access to extensive customer support in over 120 countries worldwide. Plus, we offer rapid support through ultra-fast remote diagnostics and training options built around your team’s needs.

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Product to Pallet Solutions

Our 'closed loop' coding solutions ensure the correct data is selected and is applied correctly and consistently to each product using the best technology. Each product is auto verified, helping manufacturers around the globe meet their brand protection, compliance, productivity, and waste reduction objectives.

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Customer Case Studies

We focus on the optimisation outcomes our customers achieve from the solutions we provide. Read compelling stories of shared success from our customers in the food, beverage, life sciences, personal care, industrial, and logistics sectors.

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Domino Insight

We’re asking the right questions to help our customers unlock answers to manufacturing’s challenges. Domino regularly shares insights from our experts and partners on themes like supply chain optimisation, skills shortages, digitisation, and sustainability.

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Training Academy

No matter how 'user-friendly' equipment is, untrained production teams can result in coding errors, and this can impact production output or even stop the line. Domino can help to ensure that your teams are fully trained, not just to avoid errors, but also to identify and implement production performance improvements.

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Need more information?

Contact us about our innovative and award-winning printing and marking solutions. Get in touch