Ax-Series - Alert ID 1311 - Ink Detected on the Charge Electrode

Problem description

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CAUSE	REMEDY
Ink collected on the charge electrode.	Clean the printhead: How to clean an i-Pulse printhead How to clean an i-Pulse2 printhead How to clean an i-Pulse Duo printhead How to clean an i-Pulse RS printhead
The ink jet hit the gutter.	Calibrate the print height: How to calibrate the print height
Check the ink jet alignment: How to check i-Pulse ink jet alignment How to check i-Pulse2 ink jet alignment How to check i-Pulse Duo ink jet alignment How to check i-Pulse RS ink jet alignment Contact your local support office if the ink jet is misaligned.

Ink collected on the charge electrode.

Clean the printhead:

The ink jet hit the gutter.

Calibrate the print height:

Check the ink jet alignment:

Contact your local support office if the ink jet is misaligned.