Domino Chooses Oracle Cloud to Expand Service-Based Business Offering for Customers

  • By Domino Printing Sciences
  • December 15, 2022
  • General
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Domino moves finance, supply chain, and customer experience processes to the cloud with Oracle

Domino Printing Sciences (Domino) – global leader in coding, marking, and digital printing technologies – will implement Oracle Fusion Cloud Applications Suite for finance, supply chain, and customer experience, offering flexibility to support its new business models, such as advanced solutions and outcome-based services, and delivering greater business insight to enhance customer lifecycle management.

With operations in over 120 countries, and manufacturing facilities in the UK, USA, China, Germany, India, Sweden, and Switzerland, Domino employs over 3,000 people worldwide, and has a proven track record for excellence in the fields of coding and marking, and digital printing. In recent years the company has expanded and diversified its offerings to include new subscription-based services that provide additional value to its global customer base.

Domino’s continued growth and development necessitated a new cloud-based solution that would enable more dynamic business models and evolve alongside the organisation. After careful consideration, Domino chose to move its core business processes to the cloud with Oracle Fusion Applications.

“As we continue to expand and transform our business operations to be more digitally focused, we couldn’t think of a better partner than Oracle with its deep applications expertise and experience in delivering innovative integrated solutions,” said Alwin Rasul, ERP Programme Director, Domino. “With Oracle Fusion Applications, we’ll be able to effectively unify our business operations, enable data-driven decision making, better support our global operations, and continue to set the industry standard for printing and coding technologies.”

With Oracle Fusion Cloud Applications, Domino will be able to take advantage of the cloud to standardise processes, and manage financial, supply chain, and customer experience data on a single integrated cloud platform. The resulting end-to-end business visibility will help ensure efficient, consistent, and personalised experience across its global operations.

Domino will utilise Oracle’s analytic tools to collect, manage, and analyse data using embedded machine learning and thousands of pre-built metrics and key performance indicators (KPIs) to make accurate, insight-driven decisions. With quarterly update cycles, Oracle Fusion Cloud Applications will give Domino access to continuous innovation, as new features are added every quarter, without downtime or business disruption.

“The industrial printing industry is at a critical juncture amidst shifting customer preferences and demands for digital solutions. Companies need to adopt new technologies and rethink the way they run their core business processes as they tap into new market opportunities,” said Guy Armstrong, Senior Vice President of Applications, Oracle UK and Ireland. “By moving to Oracle Cloud – both Oracle Fusion Cloud Applications and Oracle Cloud Infrastructure - Domino is well placed to continue its growth, expand its digital offerings, and further elevate its competitive advantages with the latest innovations and emerging technologies.”

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