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Introducing Enhanced Remote Visual Assistance with the Addition of Augmented Reality

  • By Domino North America
  • October 28, 2020
  • General
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In these tumultuous and uncertain times in the wake of COVID-19 the one thing you CAN be certain about, is the support from Domino Amjet. Back at the start of the pandemic, Domino North America announced the launch of our enhanced remote service options, utilizing Augmented Reality, to further support our customers.

This innovative troubleshooting technology is an effective alternative if you are striving to minimize supplier visits within your facility and maximize uptime. Through this support option, you can now share images of the challenges you are experiencing directly with our technical staff, while they interact live with the images and direct your site team through effective resolution steps. The Domino team will also provide access to our knowledge library to quickly and effectively diagnose and resolve your current issue.

If you have Domino technology and would like to set-up a session, or to simply learn more, please click on the link below or email us at techsupport@domino-na.com. When you contact us, our customer service team will send you a link to activate the real-time video connection with one of our service technicians.

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