Domino is an active member of the communities in which we operate and aims at all times to be a good neighbour. It is the Group’s policy to work toward improvement of its local communities. All employees and managers have an obligation to ensure that their personal behaviour amongst the public reflects this policy, ensuring appropriate, ethically-minded contribution to our communities’ overall well being. Domino forbids its representatives from making any payment in the nature of a bribe or payoff or from engaging in any form of insider, or unethical trading in Domino shares. We take a zero-tolerance approach to corruption and align ourselves with all relevant legislation. We do not make contributions of any kind to political parties. No charitable donations will be made for the purpose of gaining any commercial advantage.
As well as creating jobs within the community and engaging with local government and educational bodies, we sponsor local philanthropic causes that promote science, technology, engineering, or mathematics (STEM) skills and STEM educational programmes. We also endeavour to support organisations neighbouring Domino facilities. It is company policy to make available work placement schemes for local students. We encourage staff to become involved in charitable activities and fundraising by matching their funds (up to a pre-set limit), and allowing them to nominate which organisations the company supports.
We are committed to ethical behaviour throughout our value chain. Employees must act in accordance with the Ethics Policy in all dealings with suppliers, customers, or competitors. Domino's policy is to avoid even the appearance of favouritism since the Group believes that business decisions by customers and suppliers should be made solely on the basis of Domino's quality, service, price and other competitive factors. Domino requires accuracy, completeness, and legal compliance in all financial records.
Domino is proactively ensuring that all suppliers comply with Domino Group’s Ethics Policy and perform all activities associated with the supply of goods and services in compliance with all applicable laws and regulations, including those relating to environmental, health, and safety matters. Furthermore, suppliers are required, by the Domino Supplier Standard, to ensure that no goods or services supplied to any member of the Domino Group are produced utilising forced, indentured, or convict labour, or the labour of persons in violation of the laws in the country of manufacture, especially laws concerning minimum working age, minimum wage, hours of service or overtime. Domino regularly audits suppliers, particularly those operating in areas objectively recognised as high-risk of potential violation. Suppliers are also encouraged to have established an effective program to ensure all subtier suppliers within the Domino product line comply with the requirements set out in the Supplier Standard.
The Domino Group is committed to treating all suppliers and subcontractors fairly and honestly under the terms of engagement which are clear, fair and reasonable in comparison to those offered by similar companies.
Domino is also committed to effective engagement with customers. Our customer satisfaction procedures ensure we use customers’ feedback to change postively the way we do business, and we operate a third-party certified quality management system. It is also our policy to deal with customers in a reliable, effective, and honest manner that ensures we meet or exceed customer expectations, act fairly, and offer no preferential trade terms or other treatment to any customer in violation of any law. All employees are responsible for ensuring the integrity of the products under their control and for the veracity of documentation supporting the product integrity. Domino's policy is to comply with all competition and trade regulation laws, to use only ethical methods to market Domino products, and refrain from disparaging competitors.